Property Services - Facilities Management

Resolve FM, a member company of RCR, is a leading provider of technical facilities management services in Australia, New Zealand and Vietnam. Resolve FM combines over 50 years of experience, an established methodology to deliver robust dynamic solutions, and the latest in facilities maintenance and management systems to streamline business processes, reduce costs and increase operational efficiencies for our clients.

 

A Partnering Approach to Business

Embedded in our culture is a commitment to adding value to each client through new ideas and processes. We work in partnership with the client to continually evolve better ways to support their management team in the achievement of their goals.

 

Technology and Processes

Resolve FM operates a fully integrated Management Information System that delivers real time processing, data accuracy and integrity. Resolve FM’s Help Desk operates directly with our CMMS and finance systems, while our proprietary Finestra™ system enables clients to access maintenance and asset information from any Web enabled device.

 

Value for Money

 

We understand the need to achieve the best value for money and increasingly greater outcomes for our clients. We utilise automation, real time activities, integrated systems and our 50+ years experience to deliver the desired results as economically as possible.

 

Our Services

Our service offerings cover a broad range of disciplines - these services can be delivered individually or as part of a complete suite.

Planned and Reactive Maintenance

  • Electrical
  • Mechanical
  • Fire and Security
  • Hydraulic
  • HVAC

24/7 Help Desk

  • Call Logging
  • Work Order Process Management
  • Accounts Administration
  • Technical Expertise
  • Reporting
  • Emergency Response Support

Capital Works

  • Minor Building Works
  • Extensions
  • Refurbishments
  • Scope definition
  • Managed Quotation Process
  • Subcontractor Management
  • Project Management

 

Our Capabilities

We combine an established methodology and the latest in technology in facilities maintenance management systems to streamline business processes, reduce costs and increase operational efficiencies to our clients.

Integrated Facilities Management

  • Facility Management
  • Property Management
  • Project Management
  • 24/7 Call Centre
  • Statutory Compliance
  • Building Condition Audits
  • Lifecycle Costing
  • Optimisation Programs
  • Consulting
  • Environmental Management
  • Heritage Management 

Operations and Maintenance

  • Electrical
  • Mechanical
  • Fire and Security
  • Hydraulic
  • Essential Services
  • Building Fabric
  • Planned & Reactive Maintenance
  • Maintenance Planning and scheduling
  • Capital works programs

Support Services

  • Waste Management
  • Cleaning
  • Pest
  • Grounds Maintenance
  • Security Services
  • Reception and Concierge