OEM Product Support

RCR, as a leading original equipment manufacturer (OEM) of specialised bespoke mining equipment, is well placed through our Product Support group to provide the best quality commissioning, training, audits and rebuilds for all OEM equipment.

As a result of these services RCR provides a list of recommendations and spare parts supply to enable its clients to maintain plant availability and optimise production capability. Our services include:

Technical Services

  • The Technical Services personnel have extensive depth of knowledge on all areas of OEM plant and equipment.

On-Site Support

  • On-site plant audits and inspections provide specific documented checks to ensure the equipment meets specification standards for operation.
  • Constant reviews of OEM equipment gaining invaluable intelligence from applications that are spread across local, national and international clients.
  • Depth of knowledge in all areas associated with OEM equipment.

OEM Rebuilds and Major Works Planning

  • Value-add to OEM equipment rebuilds through innovation of repair process and depth of knowledge whilst keeping safety at the forefront of all decisions.
  • Planning, scheduling and Project Management execution of rebuilds
  • Close out and lessons learnt